Privacy Policy

Avicenna Enterprise Solutions ("Avicenna Enterprise Solutions," "we," "us," or "our") respects your privacy and is committed to protecting your information.

This Privacy Policy applies to mobile applications, websites, and related services developed, published, or operated by Avicenna Enterprise Solutions (collectively, the "Services").

Because our applications provide different features and functionality, the information collected, used, stored, and shared may vary from one application to another. Some applications may require users to create an account and provide information, while other applications may not require account creation and may operate without collecting or storing personal information on our servers.

This Privacy Policy describes the general privacy practices that may apply to our applications. The actual information collected by a particular application depends on its features, functionality, permissions, and third-party services used by that application.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

The information we collect depends on the specific application you use, the features you access, and the permissions you provide.

1.1 Information You Provide

Some of our applications may allow or require you to provide information directly to us.

Depending on the application, this may include:

• Name

• Email address

• Phone number

• Account credentials

• Profile information

• User-generated content

• Information submitted through forms

• Information provided when contacting customer support

• Other information you voluntarily provide

Applications that do not require account creation or personal information will not collect this information merely because it is described in this Privacy Policy.

1.2 Device and Technical Information

Depending on the application and the technologies used, certain technical information may be collected automatically, including:

• Device type and model

• Operating system and version

• Application version

• IP address

• Device identifiers

• Advertising identifiers, where applicable

• Language and regional settings

• Time zone

• Network information

• Application usage information

• Crash reports

• Diagnostic information

Not every application collects all of the information listed above.

1.3 Information Stored on Your Device

Some applications may store information locally on your device to provide their functionality.

This may include application settings, preferences, saved content, user-generated content, or other information required for the application to function.

Information stored only on your device may not be transmitted to or accessible by Avicenna Enterprise Solutions.

You may be able to remove locally stored information by deleting the application or clearing its application data through your device settings.

1.4 Location Information

Some applications may request access to approximate or precise location information when location-based functionality is required.

Location information may be used to provide features such as location-based services, maps, navigation, nearby content, or other functionality that depends on location.

You can control location permissions through your device settings. Disabling location access may affect certain application features.

Applications that do not require location information will not collect location information solely because location is mentioned in this Privacy Policy.

1.5 Camera, Microphone, Photos, Contacts, Files, and Other Permissions

Depending on the functionality of a particular application, the application may request access to certain device features or information, including:

• Camera

• Microphone

• Photos and media

• Contacts

• Files and documents

• Calendar

• Bluetooth or nearby devices

• Location

• Notifications

• Other device permissions required for specific functionality

Permissions are requested only when required for the relevant functionality of the application.

You can manage or revoke permissions through your device settings. Revoking a permission may affect certain application features.

2. Applications That Do Not Collect Personal Information

Some of our applications may not require account registration and may not collect, transmit, or store personal information on our servers.

For such applications:

• An account may not be required.

• We may not collect your name, email address, phone number, or similar personal information.

• Information created or entered while using the application may remain on your device.

• We may not have access to information stored locally on your device.

• The application may operate without transmitting personal information to us.

However, if a particular application uses third-party services such as analytics, crash reporting, advertising, or other SDKs, those services may process certain information as described in this Privacy Policy and their own privacy policies.

3. How We Use Information

Where information is collected, we may use it to:

• Provide and operate our Services

• Provide application features and functionality

• Create and manage user accounts

• Authenticate users

• Provide requested services

• Respond to customer support requests

• Communicate with users

• Send service-related notifications

• Improve application functionality and performance

• Monitor application stability

• Diagnose and resolve technical problems

• Detect and prevent fraud, abuse, and unauthorized activity

• Maintain the security and integrity of our Services

• Comply with applicable laws and legal obligations

• Enforce our agreements and policies

• Protect our users, business, rights, and property

The purposes for which information is used may vary depending on the specific application.

4. Push Notifications and Communications

Some applications may send push notifications, emails, SMS messages, or other communications.

These communications may include account notifications, security alerts, service updates, application alerts, transaction or activity notifications, customer support communications, and other service-related messages.

You can manage notification permissions and preferences through the application or your device settings.

5. Analytics and Crash Reporting

Some applications may use analytics, crash reporting, logging, or diagnostic services to understand application usage, monitor performance, identify errors, and improve reliability.

These services may process technical information such as device information, application version, usage information, crash information, diagnostic information, and technical identifiers.

Not all applications use analytics or crash reporting services.

Where third-party services are used, those services may process information according to their own privacy policies.

6. Advertising

Some applications may display advertisements or use third-party advertising services.

Where applicable, advertising providers may process information such as device information, advertising identifiers, approximate location, or application usage information, subject to applicable laws and platform requirements.

Not all applications contain advertisements.

If an application does not use advertising services, advertising-related information will not be collected through that application for advertising purposes.

Users may be able to control personalized advertising through their device or platform settings.

7. Third-Party Services

Some applications may use third-party services or software development kits (SDKs) to provide specific functionality.

Depending on the application, these services may include:

• Cloud hosting

• Authentication

• Analytics

• Crash reporting

• Push notifications

• Maps and location services

• Advertising services

• Customer support

• Communication services

• Payment or transaction services

• Security and fraud prevention services

• Other technical service providers

The use of third-party services varies by application.

Where a third-party service processes information, its own privacy policy and terms may also apply.

8. How We Share Information

We do not sell personal information as a general business practice.

Where an application collects information, we may share information with service providers that help us operate, maintain, secure, and improve our Services.

We may also disclose information when reasonably necessary to:

• Comply with applicable laws or legal processes

• Respond to lawful requests from governmental authorities

• Protect our rights or property

• Investigate fraud or security incidents

• Protect the safety of our users or others

• Enforce our agreements or policies

We may also share information when you direct us to do so or when you provide appropriate consent.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Depending on the application and the type of information processed, security measures may include access controls, authentication, secure communications, encryption, monitoring, and other security practices.

However, no method of electronic storage or transmission can be guaranteed to be completely secure.

10. Data Retention

The retention of information depends on the specific application and the type of information collected.

Where we collect personal information, we retain it only for as long as reasonably necessary to:

• Provide our Services

• Maintain user accounts

• Fulfill the purposes described in this Privacy Policy

• Meet legal and regulatory obligations

• Resolve disputes

• Prevent fraud and abuse

• Maintain security

• Enforce our agreements

• Protect our legal rights

For applications that do not transmit or store personal information on our servers, we generally do not retain such information because we do not have access to it.

11. Account and Data Deletion

Some applications may provide account creation and account management functionality.

Where an application provides an account, users may request deletion of their account and associated personal information through any account deletion feature provided by the application or by contacting us using the information provided below.

Applications that do not provide account creation do not maintain user accounts for deletion.

Information stored locally on a user's device may generally be removed by deleting the application or clearing its application data through the device settings.

Certain information may be retained where necessary to comply with legal obligations, prevent fraud, resolve disputes, maintain security, or satisfy other legitimate requirements.

12. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request restriction of certain processing

• Object to certain processing

• Request portability of applicable information

• Withdraw consent where processing is based on consent

• Lodge a complaint with an applicable data protection authority

To exercise applicable rights, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

13. Children's Privacy

Our Services are not intended for children where applicable law prohibits the collection of their personal information without appropriate consent.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

Applications specifically designed for children may be subject to additional privacy requirements and disclosures.

14. International Data Processing

Depending on the application, our Services, and the third-party services used, information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we take appropriate measures to protect personal information during international transfers.

15. Cookies and Similar Technologies

Our websites and some applications may use cookies, local storage, software development kits (SDKs), pixels, and similar technologies.

These technologies may be used for:

• Providing functionality

• Remembering preferences

• Analytics

• Diagnostics

• Security

• Improving performance

• Advertising, where applicable

Not every application uses cookies or similar technologies.

16. Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party services.

We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

17. Application-Specific Privacy Practices

Avicenna Enterprise Solutions develops applications with different features and purposes. Therefore, the privacy practices of one application may differ from those of another.

For example:

• An application with account functionality may collect information required to create and manage an account.

• An application using location functionality may collect location information after the required permission is granted.

• An application using analytics or crash reporting may transmit technical or diagnostic information to the relevant service provider.

• An application containing advertising may allow advertising providers to process information required to provide advertisements.

• An application that does not collect personal information may operate without transmitting personal information to Avicenna Enterprise Solutions and may keep application data only on the user's device.

The actual data collection, use, sharing, and retention practices applicable to each application depend on the features, functionality, permissions, and technologies implemented in that application.

This Privacy Policy is intended to serve as the general privacy policy for our applications and services. Users should also review any additional privacy information provided within a particular application or its applicable app-store listing.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our applications, Services, technology, legal requirements, or privacy practices.

When we update this Privacy Policy, we will update the "Last Updated" date at the beginning of this page.

Where required by applicable law, we may provide additional notice of material changes.

19. Contact Us

If you have questions about this Privacy Policy, wish to request access, correction, or deletion of your information, or have a privacy-related concern, please contact us.

Avicenna Enterprise Solutions

Website: https://avicennaenterprise.com

Privacy Email: info@avicennaenterprise.com

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable laws.

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This Privacy Policy is the general privacy policy of Avicenna Enterprise Solutions and applies to our mobile applications, websites, and related services, subject to the specific data practices and functionality of each individual application.